Your centre, run day to day by people who know it.
Once the centre is open, we run the operations behind it: people, money and premises. Every process has a named owner, agreed service levels and a monthly report. Your leaders focus on the work the centre was set up to do.
Four rules for every service we run.
One person accountable for each service, known to your team by name.
Turnaround times and accuracy targets written into the contract and reported monthly.
Weekly, monthly, quarterly and yearly reviews at the right level of seniority.
Partner-firm experts for tax, legal, IT security and real estate, without extra contracts.
Nine services in three groups.
Ongoing hiring, contract staff, campus hiring, leadership search.
Monthly payroll, statutory filings, HR helpdesk, expenses, performance cycle support, exits.
Careers page, LinkedIn content, hiring campaigns, onboarding experience.
Payables, receivables, bank reconciliations, month-end close, management reporting.
Advance tax, returns, GST filings and refunds, transfer pricing documentation, tax audits.
Company secretarial, FEMA filings, labour filings, SEZ / STPI / IFSC compliance, compliance calendar.
Office management, vendors, housekeeping, security, space changes.
Helpdesk, devices, network, security monitoring, backup and disaster recovery.
Service reporting, reviews, escalations and continuous improvement.
Four review cycles keep everyone aligned.
Process owners and your team: open issues, blockers, service levels.
Service-level scorecard, trends and improvement actions.
With a ScaleAX founder: plans, headcount, costs and risks.
Budget, hiring plan and objectives for the year ahead.
Hand us the running of your centre.
Tell us which services you need and we'll propose service levels and a fee.
Book a consultation